May 2025 OEWS estimate
Customer Service Representative Salary in Boston, MA
The median annual salary is $49,920, based on the latest available BLS occupational wage data.
Salary overview
Median annual salary
$49,920
Mean annual salary
$53,740
Employment estimate
37,780
Annual salary percentiles
| Measure | Annual salary |
|---|---|
| Median annual salary | $49,920 |
| Mean annual salary | $53,740 |
| 10th percentile | $35,720 |
| 25th percentile | $42,760 |
| 50th percentile | $49,920 |
| 75th percentile | $62,040 |
| 90th percentile | $75,950 |
Compared with the U.S.
- Boston, MA median
- $49,920
- U.S. median
- $44,770
- Difference
- 11.5%
What the data shows
- Customer Service Representatives in Boston, MA earn 11.5% more than the national median.
- The 25th–75th percentile annual salary range is $42,760–$62,040.
- BLS estimates employment at 37,780 workers in this metro area.