May 2025 OEWS estimate

Customer Service Representative Salary in the United States

The national median annual salary is $44,770. This page compares official BLS estimates across 44 major metro areas with publishable data.

Wage overview

Official BLS estimates; hourly values are shown only when BLS publishes them.

Median annual salary

$44,770

Mean annual salary

$46,590

Employment estimate

2,595,750

Annual salary percentiles

Customer Service Representative national annual salary percentiles

BLS wage thresholds from the 10th to the 90th percentile. Values are annual, the scale starts at $0, and P50 is the median.

Customer Service Representative national annual salary percentiles values
Percentile	Annual salary
P10 — 10th percentile	$31,750
P25 — lower quartile	$36,870
P50 — median	$44,770
P75 — upper quartile	$51,780
P90 — 90th percentile	$63,590

Customer Service Representative national annual salary percentiles values
Percentile	Annual salary
P10 — 10th percentile	$31,750
P25 — lower quartile	$36,870
P50 — median	$44,770
P75 — upper quartile	$51,780
P90 — 90th percentile	$63,590

Median hourly wage

$21.53/hr

Mean hourly wage

$22.40/hr

Employment estimate

2,595,750

Hourly wage percentiles

Customer Service Representative national hourly wage percentiles

BLS hourly wage thresholds from the 10th to the 90th percentile. The scale starts at $0; P50 is the median.

Customer Service Representative national hourly wage percentiles values
Percentile	Hourly wage
P10 — 10th percentile	$15.27/hr
P25 — lower quartile	$17.72/hr
P50 — median	$21.53/hr
P75 — upper quartile	$24.89/hr
P90 — 90th percentile	$30.57/hr

Customer Service Representative national hourly wage percentiles values
Percentile	Annual salary
P10 — 10th percentile	$31,750
P25 — lower quartile	$36,870
P50 — median	$44,770
P75 — upper quartile	$51,780
P90 — 90th percentile	$63,590

Median salary distribution across covered metros

These values summarize the 44 metros published on this site, not every U.S. metro.

Lowest covered median: $37,640
Middle covered median: $44,490
Highest covered median: $60,480

Highest-paying metros in this dataset

Ranked by annual median salary on a zero-based scale. This is not a cost-of-living or quality-of-life ranking.

Highest-paying metros in this dataset values
Rank	Metro or occupation	Annual median
#1	San Jose, CA	$60,480
#2	San Francisco, CA	$57,830
#3	Seattle, WA	$53,550
#4	Sacramento, CA	$49,940
#5	Boston, MA	$49,920
#6	New York, NY	$49,590
#7	Minneapolis, MN	$49,480
#8	Los Angeles, CA	$48,840
#9	Portland, OR	$48,650
#10	Denver, CO	$48,590

Highest-paying metros in this dataset values
Percentile	Annual salary
P10 — 10th percentile	$31,750
P25 — lower quartile	$36,870
P50 — median	$44,770
P75 — upper quartile	$51,780
P90 — 90th percentile	$63,590

Largest employment markets

BLS employment estimates for the covered metros where employment is published.

Largest employment markets values
Rank	Employment market	Estimated employment
#1	New York, NY	125,570
#2	Dallas, TX	96,930
#3	Chicago, IL	75,240
#4	Phoenix, AZ	68,930
#5	Los Angeles, CA	66,590
#6	Houston, TX	65,510
#7	Miami, FL	63,440
#8	Atlanta, GA	59,990
#9	Philadelphia, PA	41,740
#10	Minneapolis, MN	38,630

Largest employment markets values
Percentile	Annual salary
P10 — 10th percentile	$31,750
P25 — lower quartile	$36,870
P50 — median	$44,770
P75 — upper quartile	$51,780
P90 — 90th percentile	$63,590

Customer Service Representative salaries by metro

Search the complete set of publishable metro profiles and sort exact BLS estimates without leaving this page.

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44 of 44 metros

Customer Service Representative salaries by metro
Metro	Median	Mean	P25–P75 range	Employment
San Jose, CA	$60,480	$63,890	$48,180–$74,670	8,860
San Francisco, CA	$57,830	$61,320	$47,070–$70,990	19,930
Seattle, WA	$53,550	$56,350	$46,060–$61,330	25,840
Sacramento, CA	$49,940	$54,330	$44,420–$62,880	11,510
Boston, MA	$49,920	$53,740	$42,760–$62,040	37,780
New York, NY	$49,590	$54,410	$43,060–$61,940	125,570
Minneapolis, MN	$49,480	$52,960	$43,870–$60,520	38,630
Los Angeles, CA	$48,840	$53,500	$43,090–$60,300	66,590
Portland, OR	$48,650	$51,080	$43,400–$58,160	12,720
Denver, CO	$48,590	$52,050	$42,990–$59,530	23,560
Riverside, CA	$47,150	$49,930	$40,530–$57,300	15,180
Chicago, IL	$47,100	$49,800	$38,260–$58,950	75,240
Philadelphia, PA	$47,070	$49,100	$38,080–$57,160	41,740
Cincinnati, OH	$46,470	$47,440	$37,400–$54,180	19,410
Phoenix, AZ	$46,410	$48,550	$38,550–$52,600	68,930
Columbus, OH	$46,350	$47,340	$38,200–$52,000	18,550
Washington, DC	$46,220	$50,240	$38,270–$58,160	36,750
Nashville, TN	$45,510	$46,830	$37,770–$51,900	20,770
Dallas, TX	$44,990	$46,210	$36,660–$51,470	96,930
Charlotte, NC	$44,980	$46,080	$37,000–$50,660	26,120
Detroit, MI	$44,730	$46,370	$36,680–$51,100	31,310
Urban Honolulu, HI	$44,630	$45,830	$37,490–$50,080	6,260
Kansas City, MO	$44,350	$45,970	$36,870–$50,010	22,240
Memphis, TN	$44,090	$45,050	$36,650–$48,470	9,360
Austin, TX	$43,720	$45,120	$36,640–$49,250	32,690
Indianapolis, IN	$43,460	$46,270	$36,660–$51,230	17,830
Baltimore, MD	$42,850	$45,800	$36,600–$49,630	17,480
Jacksonville, FL	$42,840	$45,270	$37,090–$49,830	17,030
Pittsburgh, PA	$42,790	$44,770	$36,240–$49,120	17,280
San Antonio, TX	$42,720	$42,940	$35,520–$49,040	34,730
Atlanta, GA	$42,710	$44,870	$35,710–$49,620	59,990
Tampa, FL	$42,660	$44,410	$36,830–$47,580	34,150
Raleigh, NC	$41,900	$45,710	$36,110–$50,360	13,620
Louisville/Jefferson County, KY	$41,600	$44,640	$36,590–$49,170	13,630
Birmingham, AL	$40,530	$43,560	$37,050–$48,170	9,850
Orlando, FL	$40,530	$43,750	$36,880–$47,860	35,690
Houston, TX	$40,380	$43,380	$35,610–$48,500	65,510
Las Vegas, NV	$39,560	$42,220	$35,640–$46,990	25,290
Miami, FL	$39,560	$43,680	$34,860–$48,030	63,440
Oklahoma City, OK	$39,330	$42,660	$35,710–$47,440	15,610
New Orleans, LA	$39,300	$41,750	$34,860–$46,820	5,600
Baton Rouge, LA	$38,760	$40,870	$34,450–$46,240	5,750
Virginia Beach, VA	$38,150	$41,590	$34,860–$46,750	10,960
El Paso, TX	$37,640	$38,140	$31,090–$40,790	10,680